Your FAQs. Our Answers. 

The Practical Details

Questions Worth Asking Before the Music Starts

From the first enquiry to the final track, the details matter. Here are clear answers about the music, the setup, your venue and the way we work. If your plans are unusual, tell us. We will work through them with you.

Good to Know

Planning & Booking

01What should we tell you when we enquire?

Start with your date, venue or area, event type, approximate guest numbers and the times you need music. If you already know about a loading bay, room change, sound limiter, outdoor space or a particular setup, tell us then. We can build a more useful quote from a clear brief.

02Will Matt be our DJ?

Matt Hall leads MHX and DJs at many of our events. We also have experienced team DJs, including Chris. We will tell you who is proposed for your booking and confirm the arrangement in writing, so you know who will be looking after your event.

03Do you travel outside Milton Keynes and London?

Yes. MHX works across London, the South East, the Midlands and further afield by arrangement. Travel, access time and any overnight requirements are considered when we put your quote together.

04Can you help with a short-notice booking?

If we have an appropriate DJ and the logistics can be arranged safely, yes. Send the date, venue and running times and we will tell you what is possible.

Guests at the Ralph Lauren awards night at Kimpton Fitzroy London

The Brief Sets the Direction

Music That Feels Right for the People in the Room

Different audiences need different energy. We plan the key moments, then DJ for the room in front of us.

Explore Corporate Events

Good to Know

The Music & Atmosphere

01Can we give you a playlist or a do-not-play list?

Absolutely. Send favourite tracks, artists, genres and anything you would rather avoid. We use that brief to guide the night while keeping room to read the audience and mix live. For a wedding, we also plan the key moments separately.

02Can you play for guests with very different tastes?

Yes. A company party, wedding or milestone birthday may bring several generations together. We plan around the people coming, then adjust the energy and style as the evening unfolds. We will discuss any non-negotiable music choices in advance.

03Can you work around speeches, awards and brand moments?

Yes. Tell us about walk-ons, speeches, announcements, a product reveal or an awards cue when you send the schedule. We can plan the music and agreed microphone support around those moments, then transition into the party.

Good to Know

The Setup & Your Venue

01What sound and lighting do you bring?

The quotation identifies the DJ setup, sound, lighting and any microphones or additions included. We choose the arrangement for the room and the brief, from a clean black or white booth to a fuller production. See our equipment and insurance details.

02Can you use the venue’s sound system?

Sometimes, but we prefer our own equipment because we know how it performs and can plan the sound properly. If the venue wants us to use an installed system, we need its specification, connection details, sound limits and a suitable test beforehand. We will agree what we can be responsible for before the event.

03What do you need from the venue?

Safe power, enough space, a realistic setup window, a clear route for equipment and any rules about sound, lighting, haze or curfews. Tell us about stairs, lifts, long carries and room turnarounds before the quote is finalised. We coordinate the practical details with the venue or your planner.

04Can you perform outdoors or in a marquee?

Yes, if there is safe power, a stable and dry floor and substantial weather protection for people and electrical equipment, including protection from wind-driven rain. We need a practical wet-weather plan and will agree the setup and access in advance.

05Is your equipment PAT tested and do you have public liability insurance?

Yes. MHX uses PAT-tested equipment and carries public liability insurance. We can provide the relevant documents to your venue or event team when requested.

MHX Ultimate wedding DJ presentation with starlit booth, podiums and lighting

The Wedding Collection

Choose a Look. Make the Night Yours.

From a compact, elegant arrangement to the full Ultimate setup, you can see what each presentation brings to the room.

Explore Wedding DJ Services

Good to Know

Weddings, Parties & Brand Events

01What is the difference between an evening wedding and all-day coverage?

Evening coverage focuses on the reception and party. All-day coverage can include agreed wedding-breakfast music, speech support, transitions and the evening performance. Ceremony audio, outdoor sound and extra rooms need to be specified separately. Explore the wedding DJ collection and extras and upgrades.

02Can we choose a setup that suits our wedding room?

Yes. The wedding collection shows the Classic, Signature, Premium Compact, Premium Full and Ultimate presentations. We can talk through the room, access, colours, lighting and the look you want before recommending a setup. View the wedding setups.

03Do you handle retail launches and in-store events?

Yes. For a store opening or brand activation, we plan the music, volume, presentation and load-in around the retail environment and customer flow. We have delivered events for brands including Pandora, BMW and Mercedes. Explore retail and brand activation DJ services.

Plan It Before Event Day

Central London Access & Logistics

A beautiful London venue can have a complicated loading plan. This is part of the event brief, not something to discover when the van arrives.

MHX DJ at a rooftop event for OSiT in the City of London
OSiT rooftop event, City of London

We have worked through timed bays, security desks, goods lifts and off-site parking at City and Canary Wharf venues. Please put us in touch with the venue team early so we can confirm the route, the time available and any charges in the quote.

Loading PointAccess WindowSecurity ClearanceLift & Carry RouteParking PlanApplicable Charges
Explore City & Canary Wharf Events
01What do you need to know about loading in Central London?

Please confirm the actual unloading point, its permitted times, vehicle restrictions, carrying route, lift dimensions and whether a loading bay must be reserved. We also need the venue contact and any security or supplier clearance process. A postcode alone rarely tells the whole story.

02Are parking and London driving charges included?

We account for the access information you provide when quoting. Parking, loading, applicable road charges, waiting time or additional labour will be included where stated; if arrangements change, we will discuss any material cost before proceeding. For some City and Canary Wharf venues, the vehicle must unload and then be parked elsewhere.

03Have you worked with restricted-access London venues?

Yes. Our work includes 22 Bishopsgate, rooftop events in the City and corporate events around Canary Wharf. These locations can involve timed loading, security checks, lifts and off-site parking, so we plan the route and schedule with the venue well ahead of the day.

Good to Know

Payments & Changes

01How is the date secured and when is the balance due?

A booking fee is normally required to secure the date, and it counts towards the total. The current private and corporate terms normally use 20%, with the balance due no later than 10 calendar days before the event. Your quotation and written confirmation set out the payment schedule that applies to your booking. Read the applicable booking terms.

02What if our plans change or we need to cancel?

Tell us as soon as possible in writing so we can discuss the date, services and any practical alternatives. Private and corporate bookings have different cancellation and postponement terms, and an older booking may have different agreed terms. The written agreement for your booking governs; review the current terms here.

Still Have a Question?

Tell Us What You Are Planning

Share the date, location, guest numbers and the part of the event you want us to take care of. We will come back with a considered answer and a quote built around your plans.

Read Client Reviews Booking Terms