FAQs
Planning an event can feel like a big task, and it is completely normal to have questions before booking your DJ.
Below, you will find answers to the most frequently asked questions about our DJ hire, wedding DJ services, private parties, and corporate entertainment. If there is something else you would like to know, please feel free to contact us and we will usually respond within 24 hours.
What makes you different and why should we book you?
Professionalism. Personal Touch. We Care.
For more than 20 years, Matt (our founder) has been setting the tone for unforgettable nights across bars, clubs, weddings, and corporate events nationwide.
His secret? A simple philosophy - understand every client’s vision, then go above and beyond to surprise and impress.
This unwavering commitment, paired with a unique and versatile DJ style, has earned Matt long-standing residencies and repeat clients across the UK. At MHX Entertainment, we don’t just play music - we craft unforgettable atmospheres that leave lasting memories.
What type of music do you play?
Whatever your style, we have the music to match.
With two decades of experience playing everything from chart-toppers to club anthems, we know how to keep every crowd moving.
No matter your taste: R&B, house, pop, rock, or disco - we have it covered (and we may even drop a few forgotten gems along the way).
With a library of over 60,000 high-quality tracks, we are confident we have what you need. And if not, we will get it.
Do you provide equipment for the event?
Yes, we provide professional DJ, sound, and lighting services tailored to your venue and requirements.
Our premium sound systems ensure crystal-clear audio, whether you need deep, immersive bass or a more subtle background setup.
Lighting can also be pre-programmed for your event using advanced software.
We take pride in making every occasion unique by working closely with you to understand your vision and deliver a memorable experience.
Do you cover all areas of the UK?
Based in Milton Keynes, MHX Entertainment covers events within roughly a two-hour travel radius, including much of the South East, East Of England, Midlands, and London.
Exceptions can sometimes be made for events further afield - please get in touch to discuss your location and we will do our best to accommodate you.
Can we request specific songs or genres?
Of course. We are always happy to take song requests and work with you to build a playlist that fits your event perfectly.
You can send us your playlists or top tracks in advance, and we will ensure your favourites are included.
All we ask is a little creative freedom on the night so we can read the crowd and keep the energy flowing - otherwise you might as well use Spotify!
Can you do last minute gigs?
It depends on availability, but it is always worth asking.
We will always try to accommodate last-minute bookings where possible, and we will never charge an unnecessary premium for short notice if we can help.
What happens when we book you for a wedding day or night?
We always maintain clear communication in the lead-up to your big day.
We arrive at the venue early (usually a couple of hours before the event) to ensure we have plenty of time to set up - discreetly if required.
For all-day weddings, including ceremonies, wedding breakfasts, and evening celebrations, everything will be carefully planned in advance for a seamless experience.
All equipment is prepared and tested beforehand, so you can focus on enjoying your day while we handle the details.
Learn More About Our Wedding DJ Services
Do we (the customer) need to ensure anything at the agreed venue?
Please make sure the venue has suitable access, power supply, and space for equipment.
Any required licences (for example, a venue entertainment licence) are your responsibility unless agreed otherwise.
You must also provide a safe working environment for our team and equipment.
Do you offer additional services, like photobooths, dancefloors and Illuminated lettering?
Yes, we can provide a range of additional services depending on your needs.
These may come at an additional cost depending on your package, but everything will be discussed and agreed in advance to ensure we have adequate time to prepare.
Is all your equipment PAT tested and do you have Personal Liability Insurance?
Yes and yes. We take our profession seriously, and all of our equipment is fully PAT tested by a qualified professional.
We also carry full Public Liability Insurance, which can be provided to your venue upon request.
Do we need to pay you upfront?
Once you have confirmed your booking, we will request a deposit (usually 50%) to secure the date.
The remaining balance is due no later than seven days before the event.
Our time is valuable, and once your booking is confirmed, we commit to your event exclusively.
Payments can be made via bank transfer or through Stripe, our secure online card payment provider.
What if we need to cancel?
We understand that cancellations can happen. Our policy is fair and transparent:
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If cancelled within 14 days of booking, a full refund will be issued.
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If cancelled more than 14 days before the event, your deposit will be retained, but no further payment will be due.
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If cancelled within 14 days of the event, the full balance remains payable.
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In the highly unlikely event that MHX Entertainment must cancel, all monies paid (including deposits) will be refunded in full.