MHX Entertainment – Privacy Policy

Last updated: 10/10/2025

MHX Entertainment (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Who We Are
MHX Entertainment is a DJ and event services business owned and operated by Matthew Hall, trading as a sole trader.

Phone: +44 (0) 7825 705857
Email: info@mhxentertainment.co.uk

2. Information We Collect
We may collect the following types of personal information when you interact with us:
• Name, email address, phone number, and event details (when you make an enquiry or booking).
• Payment details (processed securely via third‑party providers such as Stripe or your bank).
• Technical information such as IP address and browser type (collected automatically when you use our website, via cookies or analytics tools).

3. How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotes.
• Process bookings and deliver our DJ/event services.
• Manage payments and invoices.
• Communicate important updates about your booking.
• Improve our website and services.
We will never sell or rent your personal information to third parties.

4. Sharing Your Information
We only share your information when necessary to:
• Process payments (e.g. with Stripe or your bank).
• Comply with legal obligations.
• Work with trusted service providers who help us operate our website or deliver services (they are required to keep your data secure).

5. Data Storage & Security
• Your personal information is stored securely and only for as long as necessary to provide our services and comply with legal obligations.
• We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your information (where legally possible).
• Object to or restrict certain types of processing.
To exercise these rights, please contact us at info@mhxentertainment.co.uk.

7. Cookies
Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer. View our Cookie Policy

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Matthew Hall trading as MHX Entertainment

Phone: +44 (0) 7825 705857
Email: info@mhxentertainment.co.uk